Role & responsibilities
Define and monitor SLA metrics for AMI systems.
Ensure SLA compliance through regular tracking and reporting.
Assist in planning and execution of SAT activities.
Document test results and ensure alignment with acceptance criteria.
Collect and analyze business and technical requirements.
Translate requirements into functional specifications.
Prepare test cases, results, and issue logs.
Maintain traceability and change logs.
Collaborate with internal teams and external stakeholders for issue resolution and sign-offs
Preferred candidate profile
Bachelors degree in Engineering, Information Systems, or related field.
Minimum 2 years of experience in business analysis or systems support, preferably in utility or smart grid domains.
Familiarity with AMI systems, SLA frameworks, and SAT processes.
Strong analytical and communication skills.

Keyskills: Business Analyst Requirement Gathering Documentation
Fluentgrid Ltd is an ISO 9001:2008,CMMi Level 5 certified global software company that provides IT solutions & Services in the Energy & Utility space. Fluentgrid has a robust software product suite called mPower, which is specifically designed and built for utilities from ground up. The major compon...