Customer Service Executive @ Tech Mahindra

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Customer Service Executive

Tech Mahindra
0 - 3 years
Mumbai
3 months ago
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Job Description

Role & responsibilities :

1. Answer Customer Queries professionally through all the service channels and provide information/resolution within the specified time.

2. Record and categorize all customer interactions.

3. Provide accurate information to customers regarding products/services offered by the company

4. Handle customer queries via Calls and Emails with empathy and professionalism.

Preferred candidate profile :

1. HSC or any Graduate Fresher's.

2. Min 6 Months Customer Service Experience.

3. Good Communication Skill.

4. Age Upto 35

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers

Contact Details:

Company: Tech Mahindra
Location(s): Mumbai

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Keyskills: Customer Service Inbound Process Domestic BPO Voice Process Customer Handling

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₹ 1.25-3.75 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...

Customer Service Executive @ Tech Mahindra

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