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Hiring For US/UK Process - Tech Mahindra

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 Hiring For US/UK Process - Tech Mahindra

Job Description

Responsibilities

  • Handle inbound and outbound customer calls and emails.
  • Resolve customer queries and complaints efficiently.
  • Maintain thorough and accurate customer service records.
  • Provide product and service information to customers.
  • Escalate complex issues to the appropriate department as needed.
  • Achieve individual and team performance targets.
  • Maintain up-to-date knowledge of company products, services, and offers.

Interested kindly share CV : 9892874***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: Tech Mahindra
Location(s): Mumbai

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Keyskills:   Good English Communication US Process Customer Support Customer Service Bpo Customer Service Bpo Operations International Call Center International Voice Process

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₹ 2.5-6 Lacs P.A

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...