Hiring For Voice Process || Noida
- Tech Mahindra
- 0 - 5 years
- Noida, Gurugram
- 3 months ago
- Email to a friend
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Job Description
Hello Candidates,
Tech Mahindra is hiring for Customer Service Profile for Voice Process.
Location - Noida(WFO)
Roles and Responsibilities
- Manage incoming phone calls.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Identify and assess customers needs to achieve satisfaction.
- Provide accurate, valid and complete information by using the right methods/tools.
- Keep records of customer interactions, process customer accounts and file documents.
Eligibility
- Excellent English communication skill is required.
- Under Graduate/ Graduate / Post Graduate all are required .
- Freshers & experienced both are eligible.
- Salary will depend on communication skills and previous experience.
- 5 days working with rotational shifts and off.
- Immediate joiners are required.
Interested ones can contact "HR Pratishtha - 7303342***" or "HR Pragya - 9211933***" or "HR Vidushi - 8700027***" or "HR Mohini - 8448716***" or "HR Ankita - 9310319***" or can directly come for walk in interview at below mentioned address and mention "HR Pratishtha" or "HR Pragya" or "HR Vidushi" or "HR Mohini" or "HR Ankita" on top of your resume.
Monday to Saturday (10AM to 3PM)
Office Address - A6, Sec 64, near Sahara Chowk, nearest metro station - Noida Sec 62
Carry below list of documents while coming for interview.
- Hard copy of resume, E-Aadhar card & Pan card
- All education documents
- All experience letters
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer Success, Service & Operations - OtherRole: Customer ServiceEmployement Type: FreshersContact Details:
Company: Tech MahindraLocation(s): Noida, Gurugram
Keyskills: Customer Service Good English Communication Inbound Process Inbound Customer Service Handling Customer Queries Customer Support Customer Care Inbound Calls Voice Process Customer Handling Voice Support
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Tech Mahindra
Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...
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