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Assistant Manager - Business Intelligence Analytics @ Tech Mahindra

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 Assistant Manager - Business Intelligence Analytics

Job Description

Job Title: Assistant Manager BI Analytics

Department: Business Intelligence

Location: Mumbai (Malad)

Shift Time: UK Shifts / Canadian Shifts

JOB PURPOSE:

Assistant Manager BI Analytics will be responsible for conducting data analytics in order to provide analytical findings and recommendations for articulating business insights; liaising with key internal and external stakeholders to provide analytics support; supervising Business Intelligence (BI) processes and infrastructure and driving improvements by participating in daily BI and Data Warehousing (DW) activities.


PRINCIPAL ACCOUNTABILITIES

  • To conduct data analytics in order to provide analytical findings and recommendations for articulating business insights.
  • To liaise with key internal and external stakeholders and provide them with regular/periodic analytics support.
  • To supervise BI processes & infrastructure and participate in daily BI and DW activities.
  • Performance Reviews & Driving Improvements (Self & Team).

KNOWLEDGE, SKILLS & COMPETENCIES REQUIRED

Functional Skills and Competencies:

  • Understands and knows the industry/organization and business drivers that impact the organization.
  • Understands the purpose, roles, tasks, duties and responsibilities of his role and how it links to the other roles.
  • Understands advanced project management techniques and knows how to implement these techniques.
  • Excellent skills in any data analysis tool and strong SQL database access and usage skills.
  • Understands and knows Python programming, statistical analysis and machine learning algorithms, Natural Language Processing algorithms to work on text data.
  • Knows how to do large scale data mining (multi-million row data sets), reporting and insights generation.
  • Demonstrates strong Excel capabilities, with pivot tables, data tables, excel functions and scenario modelling.
  • Knows how to work with VBA in EXCEL.
  • Skilful with designing data warehouse and business intelligence architecture including data integration, schema design, data modelling, query optimization, data reporting and visualization.
  • Displays strong research orientation and is familiar with various research methodologies and fundamentals such as Data Collection Methods, Measurement and Scaling Techniques, Sampling Fundamentals, Analysis of Variance and Covariance, Multivariate Analysis Technique, etc.

EDUCATION & EXPERIENCE REQUIRED:


Education

  • (Minimum) Graduation/Post Graduation (preferably in a quantitative field such as statistics, mathematics, etc.).
  • (Minimum) Certification on SAS and Mini Tab.
  • (Preferred) Certified Business Intelligence Professional (CBIP) Certification is a plus.

Experience

  • Minimum of 5 years of experience of which, 3 years should be of applied data mining experience for Call Centre Metrics.
  • Demonstrated pattern of success in using advanced quantitative analytic methods to solve business problems.
  • Demonstrated experience with Business Intelligence/Data Mining tools to work with data, investigate anomalies, construct data sets, and build models.
  • Hands on experience in SQL querying required
  • Six Sigma / Lean / Business Excellence experience is a plus

Job Classification

Industry: BPM / BPO
Functional Area / Department: Data Science & Analytics
Role Category: Business Intelligence & Analytics
Role: Business Intelligence & Analytics - Other
Employement Type: Full time

Contact Details:

Company: Tech Mahindra
Location(s): Mumbai

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Keyskills:   Business Intelligence SQL SQL Database Data Analytics Python Team Management SQL Queries Data Mining Data Extraction Machine Learning Advanced Analytics Data Analysis Python programming Data Warehousing statistical analysis Data Reporting Analytics Reporting

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...