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Huge Openings at Tech Mahindra - Voice Process (WFO)

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 Huge Openings at Tech Mahindra - Voice Process (WFO)

Job Description

  • Designation-
  • Customer Support Associate (L2).
  • Job Profile-
  • Have to resolute customers query Voice Call
  • Mandatory Criteria-
  • Min HS Passed.
  • Fresher & experienced both can apply
  • Excellent verbal communication skill in English & Hindi without major MTI for Voice process
  • Should have not applied for any Flipkart interview in last 3 month
  • Customer orientation.
  • Ready to work in 24/7 Shifts
  • No planned leave for upcoming 3 months after joining
  • 5 Days working 2 days rotational week off
  • 10 hour of the day, 9 hrs. work and 1-hour break
  • Should have a typing speed of 30WPM with 90% accuracy
  • Interview Structure-
  • HR round - General check.
  • Typing Test
  • OPS round General Check
  • Voice Versant (V4 and above)
  • PMAP
  • Client Round Video Call
  • Payouts
  • Pick up or drop for odd shifts
  • Training Can be at night.
  • Documents Required
  • Education Mark sheets
  • Aadhar Card
  • Pan Card
  • Offer letter, Exp Letter & last 3 months pay slips (for experienced people only)
  • Location details for Walkin interview:

Tech Mahindra, DLF2, 3rd Floor, Block B, Rajarhat, Kolkata-700156(Opposite of Geetanjali)Candidates need to carry CV & Aadhar card(Government id card)

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: Tech Mahindra
Location(s): Kolkata

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Keyskills:   Customer Support Customer Care

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₹ 2-2.25 Lacs P.A

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...