Job description-
Hiring for - Service Desk (Technical Support || International Blended)
Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for troubleshooting technical issues. First line help desk; resolve basic level 1 and some level 2 issues including remotely troubleshooting issues relating to hardware and software. Should be Aware of PC/Laptop troubleshooting Both Hardware & Software. - Knowledge of networking and support, VPN, Active Directory.
Qualifications :
Contact Details ( Whatsapp only do not call)
HR Kunika - 7982044***
HR Parmeet - 8130840***
HR Sanskar - 7827333***
If Interested Please drop your cv on the mentioned number.

Keyskills: Technical Support L1 Support Ticketing Tools Technical Helpdesk International email Service Desk L2 Technical Support Technical Voice Process International Voice Troubleshooting Ip Address Active Directory
Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...