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Hiring For Tech Mahindra ( international Customer Service)

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 Hiring For Tech Mahindra ( international Customer Service)

Job Description

Tech Mahindra Hiring for UK/US process


*Eligibility: - HSC/Graduate with minimum 12 months of INTERNATIONAL BPO experience (Voice)

Ex- Employees are welcomed, subject to eligibility.


Candidates should be comfortable in working from Office.

Transportation Boundary- (Church gate to Virar, CST to Thane, CST to Vashi)

*Benefits: - Salary Offered + Performance Incentives + OT

Transportation facility within boundaries.

(Home Pickup OR drop between 8PM to 7AM)


Location: Mumbai, Malad (W)

Process: US/UK Customer Service Process

Designation: Customer Relations Advisor


Roles and Responsibilities

Maintain records of all interactions with customers using CRM software.

Collaborate with internal teams to resolve complex customer complaints effectively.

Resolve customer issues promptly and efficiently while maintaining a high level of service quality.

Provide accurate information to customers regarding products/services offered by the company.

Handle customer queries via phone calls, emails, or chats with empathy and professionalism.


CANDIDATES WITH GOOD COMMUNICATION SKILLS, DO NOT MISS OUT THE OPPORTUNITY TO EARN GOOD INCENTIVE INTERESTED CANDIDATES CAN CALL/WHATSAPP CV TO


Regards,

9921899***-Divya

HR Team- Tech Mahindra Ltd.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Tech Mahindra
Location(s): Mumbai

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Keyskills:   Teleperformance Voice Process concentrix WNS International Voice Process Inbound Voice Process Good English Communication Non Voice Process Excellent Communication In English Smart Worker Outbound Process Rotational Shifts

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...