Manager IT @ Encore Capital Group

The Manager of IT is responsible for one or more of the following: application support, platform testing, problem / incident management, capacity management, change management, middle ware & database support, platform engineering, platform monitoring, platform tools and efficient engagement / integration with enterprise & wholesale engineering and support teams. This role is primarily focused on the day-to-day operational execution (100% Transactional).
Responsibilities
Application support for internally developed and vendor applications. 25% Conduct platform testing support including test environment management. 25% Management of direct reports. 10% Manage platform problem, incident, capacity and change in partnership with the associated enterprise and wholesale teams. 30% Other IT management projects as assigned. 10%
Education Required: Bachelors; Computer Science, Information Systems, Information Technology, Software Engineering OR Math, Finance, Other Preferred: Masters/Advanced; Computer Science, Information Systems, Information Technology, Software Engineering Language Required: Fluent in English