People Experience & Facilities Leader
- ModMed Technologies
- 5 - 9 years
- Hyderabad
- 3 months ago
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Job Description
Who we are:
We Are Modernizing Medicine ( WAMM )! We re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling , we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMeds global headquarters is based in Boca Raton, FL, with a growing office in Hyderabad, India, and a robust remote workforce across the US, Chile, and Germany.
ModMed is hiring a driven Senior Manager, People Experience to join our positive, passionate, and high-performing People team focused on building an engaging, inclusive, and employee-first workplace culture that drives performance and growth . This is an exciting opportunity to shape the employee journey and enhance organizational impact within a fast-paced Healthcare IT company that is truly Modernizing Medicine!
Job Description:
- Lead strategic facilities management for the Hyderabad office, including space planning, renovations, branding, leasing, safety, and security ensuring compliance with global standards and local regulatory requirements.
- Serve as a liaison with real estate partners and vendors, supporting long-term growth planning, office expansion initiatives, and leasing discussions.
- Oversee day-to-day workplace operations (catering, reception, visitor management, security, staff transportation, and shipping/mail services) through in-house staff and managed service providers.
- Drive robust business continuity planning and execution in India, ensuring operational resilience while prioritizing employee care, wellness, and clear communication during disruptive events.
- Manage ModMed India s corporate travel program, ensuring safety, efficiency, and alignment with global policies.
Create Employee Delight & Foster Connection
- Imagine, design, and own programs and initiatives that strengthen ModMed s culture in India.
- Deliver high-impact employee experiences from daily touchpoints to an annual calendar of cultural, social, and wellness events that foster connection, belonging, and alignment with ModMed s values.
- Oversee local pre-boarding, assimilation, and new hire experiences in partnership with global People Experience teams.
- Localize and bring to life global culture, engagement, well-being, and belonging programs, ensuring strong relevance and impact in India. Enable Global Collaboration & Alignment
- Collaborate with the global People Experience team to align India s initiatives with global values, branding, and culture.
- Share best practices, feedback, and local insights to shape global programs and adapt them to diverse cultures and workstyles.
- Partner with HR Operations, Finance, IT, and other functions to deliver a consistent and positive employee experience.
- Act as a cultural advisor to ModMed India leadership, helping shape decisions that impact employee experience and workplace operations. Deliver Operational Excellence
- Maintain high service standards across facilities and workplace operations, ensuring the environment consistently reflects ModMed s brand and culture of excellence.
- Manage vendor and supplier relationships to ensure service quality, timely delivery, and strong value.
- Oversee facilities and People Experience budgets in India, ensuring efficient resource allocation, meaningful employee impact, and cost control through monitoring and variance analysis.
- Use data, employee feedback, and key metrics to evaluate operations, driving continuous improvement and measurable impact. Lead & Develop Team
- Lead and grow the India Facilities & People Experience team, fostering accountability, collaboration, and a strong service mindset.
- Establish team goals, provide coaching and feedback, and create development opportunities to build skills, engagement, and high performance.
ModMed Benefits Highlight:
At ModMed, we believe it s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India
- Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk,
- Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,
- Allowances: Annual wellness allowance to support your well-being and productivity,
- Earned, casual, and sick leaves to maintain a healthy work-life balance,
- Bereavement leave for difficult times and extended medical leave options,
- Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,
- Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.
United States
- Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
- 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
- Generous Paid Time Off and Paid Parental Leave programs,
- Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
- Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
- Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning ,
- Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
- Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.
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Job Classification
Industry: Software ProductFunctional Area / Department: Administration & FacilitiesRole Category: Facility ManagementRole: Facility Management - OtherEmployement Type: Full timeContact Details:
Company: ModMed TechnologiesLocation(s): Hyderabad+ View Contact
Keyskills: Operational excellence Social media Leasing Healthcare Wellness Business continuity planning Continuous improvement Variance analysis Service quality Monitoring
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ModMed is transforming healthcare by placing doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. With our electronic health records (EHR) and practice management (PM) systems, and our revenue cycle management (RCM) services
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