service engineer chat voice tech support
- Smart4talent
- 3 - 5 years
- Noida, Gurugram
- 8 years ago
- Email to a friend
- Report this job
Job Description
Smart 4 Talent jobs: Service Engineer in Gurgaon jobs: Service Engineer in Gurgaon Service Engineer in Gurgaon 3 5 Lac PA Position Summery Designation : Service Engineer / Chat/ Voice Tech Support Qualification : IT Graduate / Post Graduate Experience : 3- 5 Yrs Salary : 3 5 Lac PA Industry : IT/ Software Location: Gurgaon 2016- 01- 29 Job Information Designation : Service Engineer / Chat/ Voice Tech Support Qualification : IT Graduate / Post Graduate Experience : 3- 5 Yrs Salary : 3 5 Lac PA Industry : IT/ Software Location: Gurgaon Skills : Office 365 SharePoint experience is mandate
Job Role Responsibilities :
We are seeking a proactive Service Engineer with a passion for customer service to help provide support, problem- solving and advice on our range of software products for all customers. Our ideal candidate pairs technical expertise with an outstanding positive, ready- to- help attitude.
Your responsibilities will include:
- Providing high- quality phone and email support for a technical product
- Replicating complex customer issues and solving problems
- Providing a conduit between product teams and customers on issues
- Recognizing and communicating product issues to the Development team
- Direct assistance to the Sales team with online product questions and demonstrations
- Providing community and online support in our forum
- Working with customers on case resolutions
- Continually contributing insights to our knowledge database
You will come to us with:
- 2- 3 years of technical experience as a systems engineer, systems administrator, developer or similar roles.
- Intellectual curiosity and a readiness to learn new technologies at lightening- speed
- Exemplary verbal and written communication skills
- Commitment to providing an exceptional experience to customers
- Creative and methodical problem solving skills
- General technical knowledge of and passion for Microsoft products and technologies
- Experience with business process automation workflow software
- Experience developing or administering Microsoft SharePoint 2007, 2010 and/ or 2013 environments
- 2- 3 years of experience in the software support engineer role
- Proven success in a similar support role in a Microsoft based environment
- C# or SQL developer experience
- ISA, AD, PowerShell and/ or WSS / SPS installation and configuration experience
- Windows Server 2003/ 2008 Administration experience
if you are interested apply here, Please feel free to get in touch with us for any Inquiry!
Director VP Professionals
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Job Classification
Industry: Recruitment, StaffingFunctional Area: Sales, Retail, Business Development,
Role Category: Institutional Sales
Role: Institutional Sales
Employement Type: Full time
Education
Under Graduation: B.Tech/B.E. in Any SpecializationPost Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: Smart4talentLocation(s): Noida, Gurugram
Keyskills: pa proactive microsoft social media process automation events customer
Smart4talent
At Smart4talent, we provide a wide range of proficient services for our clients and job seekers. We have an expert team of youthful, energetic professionals along with highly experienced placement consultants who serve with the highest degree of integrity for ensuring best fitted job solutions for...
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