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Language Expert - Thai/Chinese/Korean {Noida || WFO} @ TELUS Digital

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 Language Expert - Thai/Chinese/Korean {Noida || WFO}

Job Description

Job description

Role & responsibilities


  • Respond to inbound and outbound calls of the customers in Korean / Thai / Chinese or English language.
  • Assist US-based members and providers with accurate and timely information.
  • Meet and exceed key performance metrics including quality, customer satisfaction (CSAT), and Average Handling Time (AHT).
  • Collaborate with internal teams for escalation resolution and process improvement.

Preferred candidate profile

  • Qualification : Graduate, Post Graduates can apply (undergraduates are not eligible)
  • Minimum 1 Year of experience as Korean or Chinese or Thai language expert is required in International voice process
  • Excellent communication in English.
  • Should be comfortable in night shifts and rotational week offs.

Perks and Benefits

  • Competitive Salary
  • Attractive Annual Bonus
  • Free pick up and drop facility will be provided within 35 Kms range
  • Medical Insurance
  • Life Insurance

Contact - Yamini || 7982045***

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time

Contact Details:

Company: TELUS Digital
Location(s): Noida, Gurugram

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Keyskills:   Chinese Korean Thai Mandarin Korean Language Mandarin Language

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₹ 5-12 Lacs P.A

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TELUS Digital

About Accenture\\r\\n\\r\\n \\r\\n\\r\\nAccenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Op...