Telus - Customer Service and Inbound Sales/ Upselling
- TELUS International
- 0 - 4 years
- Noida, Gurugram
- 3 months ago
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Job Description
Who is TELUS?
We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireless, wireline, internet and Optik TVTM. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions
Hiring For International Customer Service + Upselling (Inbound Voice Process)
Looking for people with good sales experience in International BPO.
- Performing inbound calling with best customer service experience to new and existing wireline residential customers offering
telecommunications products and services.
- Building customer relationships by uncovering their stories, getting to know their needs and
recommending product selections they feel good about
- Solution based selling approach overcoming customer objections by listening, understanding, probing, and recommending.
- Simultaneously navigating through multiple systems and tools while interacting with customers.
- Processing customers orders and ensuring its accuracy and completion.
- Participating in continuous training sessions and sharing best practices.
Contact An***a@70*******4
Desired Candidate Profile
- Qualification : 10 + 2, Any Graduate
- Graduate Freshers with good English communication skills interested in starting their career in international sales.
- Both graduate freshers and Experienced (into BPO sales) can apply.
- Excellent communication in English.
- Comfortable with graveyard shifts.
Perks and Benefits
- Shift Timing- Fixed Night Shift
- Salary Range- upto 36,000 in-hand
- Working Model : 5 days (work from Office) Rotational Shifts + 2 Consecutive week Off
- Location : Noida Sector-135
- Free pick up and drop facility will be provided within 35 Kms range.
For more information, please WhatsApp your CV @7042566*** Or Mail - an********t@te***************l.com
Job Classification
Industry: BPM / BPOFunctional Area / Department: Sales & Business DevelopmentRole Category: Sales Support & OperationsRole: Sales Support & Operations - OtherEmployement Type: FreshersContact Details:
Company: TELUS InternationalLocation(s): Noida, Gurugram
Keyskills: Inbound Customer Service Upselling customer service inbound sales Inbound Voice Process Customer Service Management Customer Handling International Voice Process
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