Sr. Professional Services Consultant II @ Palo Alto Networks

You will provide guidance and technical support to the client onsite, deploying our security integrations. Youll act as the technical partner, providing strategic guidance around complex systems to secure a digital environment. Interacting directly with the client, youll partner closely with client personnel to guide and suggest integrations to better serve their success. Your thorough understanding of our product integrations contributes to the development of new principles and concepts providing detailed analysis around whats working, whats not, and what could be better.

You enjoy implementation work, are proactive about resolving potential concerns, and operate well around strict best practices that enable our clients on their road to a more secure digital world. Youre creative, innovative, and you love a challenge learning how integrations might work better around new products and technologies.

Your Impact

• Build custom security policies and application signatures for unique client environments
• Consult and guide customers on security standard best practices methodologies and act as trusted advisor for clients on behalf of Palo Alto Networks
• Analyze logs and events from the solution and supply threat analysis reports, providing input and direction as applicable
• Work proactively with our Technical Assistance Center to troubleshoot and diagnose cases as escalations arise
• Mitigate web-based threats in a timely manner
• Maintain the implemented solution and provide mentorship on code upgrades, changes to the platform, and new technology developments
• Work with sales account team to help formulate a technical strategy to address customer business needs
• Support direct manager in managing business needs through weekly reports and Quarterly Business Reviews
• Engage with the account team to allow them to clearly understand the customer business & technical requirements as you learn through active engagement with the client

Your Experience

• Experience with IDS/IPS solutions and technologies
• Experience leading security solutions in large environments
• Deep understanding of different security threats, internet protocols, and applications
• Detailed technical experience in the installation, configuration, and operation of high-end firewall appliances, ideally our products
• Strong TCP/IP networking skills
• Can effectively handle many different tasks at a time
• Extensive background in internetworking, LAN, and WAN technologies required
• Excellent written and verbal communication skills, with confirmed ability to communicate to senior leaders and technical peers
• Project leadership experience - ability to drive organizations and resources to complete required tasks in service of end goals
• Candidate should have a 4 year engineering degree
• Minimum of 10 years of experience in the Industry
• Latest cybersecurity certifications and/or willingness to obtain Palo Alto Networks Next Generation Specialist Level Certifications