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Contact Center Executive @ Neurealm

Home > Voice / Blended

 Contact Center Executive

Job Description

Hi Team ,


We are looking for Customer Care Executive , you will be responsible for delivering outstanding customer service to customers


Job Details


Work Experience :1- 5 yrs

Inbound calls

Pure night shifts - 6:30 pm - 3:30 am

only Female candidates


Responsibility


  • Manage a high volume of inbound and outbound calls in a timely manner
  • Follow communication scripts when handling various scenarios
  • Identify customer needs, clarify information, research issues, and provide appropriate solutions or alternatives
  • Meet individual and team qualitative and quantitative performance targets

Please forward your profile to ra****s@ne*****m.com


current CTC:

Expected CTC:

Notice period:

Total Experience:

Relevant Experience:

Availability to work on nightshifts:6:30 pm - 3;30 pm


Thanks

Ramya

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Neurealm
Location(s): Chennai

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Keyskills:   BPO Telecalling Outbound Calling

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Neurealm

Relevantz Company Details :\n\nWe are a software development services company with thought leadership in engineering digital solutions. We enable your enterprise to be more engaging, insightful, predictive, and efficient by adopting the technology advancements of the digital revolution and by suppor...