PA-OTC(OM)
- Genpact
- 0 to 4 Yrs
- Noida, Gurugram
- 3 months ago
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Job Description
- As a Process Associate for the Invoice to Cash team at Genpact, you will play a crucial role in ensuring smooth day-to-day operations and maintaining service level agreements. Your primary responsibility will be to resolve queries related to cash application and coordinate with customers effectively. **Key Responsibilities:** - Make collection calls to customers and handle the emailing/faxing of invoices or sending hard copies as requested. - Identify and resolve unidentified cash transactions and manage the end-to-end process of cash applications. - Process cash applications for invoices at assigned sites, ensuring timely completion of Daily Receipt Reconciliation (DRR) accurately and confidentially. - Follow up on customer/internal disputes and questions, liaising between departments to facilitate resolutions. - Reconcile orders to align with customer records, validate credits or debits, and communicate with customers for collections or refunds. **Qualifications:** *Minimum qualifications:* - Graduation in Commerce (B.Com). - Freshers with eligibility are encouraged to apply. - Proficiency in English language skills, both verbal and written. *Preferred qualifications:* - Strong interpersonal skills including clear verbal and written communication, problem-solving abilities, etc. - Significant experience in Accounts Receivable/Order to Cash processes. By joining Genpact, you will be part of a global professional services firm dedicated to shaping the future and creating lasting value for clients. With a workforce driven by curiosity, entrepreneurial agility, and a commitment to a world that works better for people, you will have the opportunity to transform leading enterprises worldwide. (Note: No additional details about the company were provided in the job description.),
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: PA-OTC(OM)Contact Details:
Company: GenpactLocation(s): Noida, Gurugram+ View Contact
Keyskills: Accounts Receivable Cash Application Customer Service Interpersonal Skills Problem solving
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Genpact
Genpact Headstrong Capital Markets is a global consulting and IT services company with a specialized focus in capital markets. With more than 20 years of experience consulting with 9 of the worlds top 10 investment banks, we are the world’s leading technology services provider for the fin...
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