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Principal Cloud Support Engineer -OCI Multi cloud Support @ ti Steps

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 Principal Cloud Support Engineer -OCI Multi cloud Support

Job Description

Principal Cloud Support Engineer OCI Multi cloud Support


Department: Cloud Support / Oracle Cloud Infrastructure


Job Summary:


Provide expert-level support for Oracle Cloud Infrastructure (OCI) and multi cloud environments. Resolve complex issues and guide customers on best practices.


Key Responsibilities:


  • Troubleshoot OCI and multi cloud integration issues.
  • Provide technical guidance on architecture and deployment.
  • Collaborate with engineering teams for escalations.
  • Document solutions and contribute to knowledge base.
  • Ensure SLAs and customer satisfaction.

Qualifications:


  • 8+ years in cloud support or engineering.
  • Deep knowledge of OCI, AWS, Azure, or GCP.
  • Strong scripting and automation skills.
  • Oracle certifications preferred.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: Cloud System Administration
Employement Type: Full time

Contact Details:

Company: ti Steps
Location(s): Hyderabad

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Keyskills:   GCP Microsoft Azure SLA Oci Admin AWS Escalations

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₹ -9 Lacs P.A

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ti Steps

TI Steps (Tisteps Private Limited) is an EdTech and staffing company based in Chennai, India. The company, founded in 2012, has two main divisions: an EdTech arm that builds educational technology products, and a staffing division that provides talent acquisition services. The company was formerl...