NOC Technician
- Betsol
- 2 - 5 years
- Bengaluru
- 3 months ago
- Email to a friend
- Report this job
Job Description
- Perform daily review to add or remove devices from monitoring as required
- Perform daily review to report on the status of all monitored systems
- Provide timely response to all requests for new monitoring of systems or devices
- Track and ensure resolution and documentation of Incidents/Problems
- Configure and maintain monitoring, escalation and status reporting of network nodes
- Use of ticketing system to track work and call logs
- Coordinate with Operations and engineering teams to validate alerts and reduce false positives.
- Troubleshoot routers, switches, firewalls, VPNs, and voice infrastructure.
- Execute patching schedules and support release/change management.
- Handle Informatica workflow Level 1 issues.
- Provide L1 support for applications.
- Route tickets to and triage with relevant L2 team.
- Schedule flexibility with ability to work non-standard business hours
- Must have strong troubleshooting and multitasking skills
- Strong communication skills written and verbal
- Must possess a keen analytical and structured approach to problem solving
- Ability to prioritize workload and meticulous attention to detail are key skills for this job
- Basic Knowledge and full understanding of standard networking protocols (TCP/IP, SSH, SFTP, HTTP)
- 6 12 months experience with server/network monitoring tools (e.g., SolarWinds, Pingdom).
- Basic Data Center Experience to include some combination of the following technologies: Windows, Linux, Cisco, Avaya, MS-SQL, Aruba. (6 months to 1 year experience)
- Basic Knowledge in VoIP Technologies (Entry level knowledge)
- Basic Knowledge and basic understanding of Virtualization (Entry Level knowledge)
- Proven ability to work independently
- Willingness to learn in a fast-paced environment
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: Network Service TechnicianEmployement Type: Full timeContact Details:
Company: BetsolLocation(s): Bengaluru
Keyskills: switching eigrp network engineering noc wan networking bgp network administration ccnp ospf noc operations routing vtp vlan firewall sdh cisco routers lan hsrp troubleshooting mpls network operations ccna
Similar positions
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in