Chat Support Executive - Social Media Customer @ Universal Manpower

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Chat Support Executive - Social Media Customer

Universal Manpower
1 - 6 years
Bengaluru
4 years ago
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Job Description

Connect and Interact with customers on Social Platforms including but not limited to Facebook, Twitter, Community portals like Consumer grievance forums and Ombudsman.

Compose responses independently and in accordance with processes guidelines.

Required Candidate profile

Provide professional yet personalized experience on all interactions with the customers on Social and consumer Platforms.

Work alongside dependent teams to complete unresolved issues by creating, developing, and implementing an action plan

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Back Office/Web/Transaction Processing
Role: Back Office/Web/Transaction Processing
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: Universal Manpower Online
Location(s): Bengaluru

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Keyskills: Email Support Customer Support Email Social Media Executive Social Media Twitter Facebook Content Writing Email Support Executive Chat Support Executive

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₹ 4,00,000 - 5,00,000 P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Universal Manpower

Universal Manpower Online Home Credit India Finance Pvt. Ltd. is a leading consumer finance provider that is committed to drive credit penetration and financial inclusion by offering financial solutions that are simple, transparent and accessible to all. One of India's leading non-banking financ...

Chat Support Executive - Social Media Customer @ Universal Manpower

Home > Back Office / Web / Transaction Processing