Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Step In with Skills. Step Out with a Career. Only at Omega Healthcare!

Home > Voice / Blended

 Step In with Skills. Step Out with a Career. Only at Omega Healthcare!

Job Description

Greetings from Omega Healthcare!


Were thrilled to inform you that your profile has been shortlisted for the final round of interviews for the position of Customer Support Executive at our Bangalore location.


Interview Venue: Wind Tunnel Road, Avalappa Layout, Muniyappa Layout, Murgesh Pallya, Bengaluru, Karnataka - 560017

Google Maps Location - https://maps.app.goo.gl/X5UBbLijt1nMCbd27

Important: Please mention "Naukri Deeksha" at the top of your resume.

For any assistance, feel free to contact Deeksha at 8722248***.


Mega Walk-In Drive Details

  • Days: Monday to Friday
  • Time: 10:00 AM to 4:00 PM
  • Salary (CTC): As per company standards

Roles & Responsibilities

  • Engage with insurance payers to resolve claim issues (denials/non-denials) using PMS and internal systems.
  • Identify and escalate process improvements, trends, and issues to supervisors.
  • Maintain workflow documentation including SOPs, update trackers, issue logs, and trend logs.
  • Participate in training sessions to enhance knowledge of Revenue Cycle Management (RCM).
  • Investigate and resolve complex patient account issues involving reimbursements and transactions.
  • Flag accounts that can be resolved without calling and coordinate with analysts.
  • Apply logical thinking to identify trends and ensure error-free account resolution.
  • Lead special projects to aggregate claim data and escalate complex payer issues when necessary.

Desired Candidate Profile

  • Minimum 1 year of experience in a voice process
  • Graduates or Undergraduates welcome
  • Strong communication skills
  • Comfortable to work in US Shift

Perks & Benefits

  • 5-day work week
  • Attractive employee referral program

We look forward to meeting you and exploring the opportunity to grow together at Omega Healthcare!


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Walk-ins

Contact Details:

Company: Omega Healthcare
Location(s): Bengaluru

+ View Contactajax loader


Keyskills:   Good Communication In English bpo Outbound AR Calling International Voice US Healthcare Inbound Us Voice Process

 Fraud Alert to job seekers!

₹ 2-3 Lacs P.A

Similar positions

Walkin For Process executive (Mapping) - Freshers (Hyderabad)

  • Cognizant
  • 0 - 1 years
  • Hyderabad
  • 7 hours ago
₹ Not Disclosed

Walk-in-24th-Dec-25|| For Mapping process - Freshers (Hyderabad)

  • Cognizant
  • 0 - 1 years
  • Hyderabad
  • 10 hours ago
₹ Not Disclosed

Accenture Telecom Voice Process Salary Upto 50k, Gurugram

  • Accenture
  • 1 - 5 years
  • Noida, Gurugram
  • 2 days ago
₹ 5-6.5 Lacs P.A.

Hiring For Customer Service - Voice Process - UK/Canadian

  • Tech Mahindra
  • 1 - 4 years
  • Mumbai
  • 3 days ago
₹ 2.25-5 Lacs P.A.

Omega Healthcare

RHEA HEALTH CARE PVT LTD