VIP Consultant- VIP Shaadi
- Shaadi.com
- 1 - 4 years
- Mumbai
- 3 months ago
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Job Description
Hello,
Greetings from Shaadi.com!!
Shaadi.com is looking for VIP Consultant(Inside Sales advisor) to join our dynamic team and embark on a rewarding career journey.
Roles and Responsibilities
- Be the dedicated relationship partner for VIP Shaadi members post-sale
- Handle international calls, chats, and emails from UK, USA, Canada, Australia, New Zealand, and other countries with one mission making every customer feel heard, valued
- Understand member preferences and help identify their ideal match
- Call and connect with high-quality prospects on behalf of the member
- Set up mutually consented meetings between potential matches
- Ensure timely renewals and proactive engagement throughout their journey
- Guide, counsel, and support the member like a true partner in their search
- Maintain high service standards, timely resolutions & meticulous documentation
- Handle escalations with grace, maturity, and solutions-focused thinking
- Respect diverse traditions, preferences, and cultural nuances in every interaction
- Always go above and beyond to deliver the VIP promise
- Meet sales targets by upselling/cross-selling relevant products or services to customers.
- Maintain accurate records of all interactions with customers using CRM software.
Desired Candidate Profile
- 1-4 years of experience in BPO customer service, voice processing, outbound calling, or related fields.
- Excellent verbal communication skills in English language; strong written communication skills are also required.
- Ability to work independently with minimal supervision; high level of organization skills necessary.
- Strong attention to detail + excellent organizational skills
- Clear, confident communication in English + any Indian language
- Self-motivated and committed to exceeding customer expectations
- Male candidate are mandatory for Night Shift (11:30 p.m-8 a.m- 2 Rotational Offs)
- Both Male & Female can apply for day shift(7:30 am-4:30 pm- 2 Rotational Offs)
Salary:- 25K 35K in-hand + Unlimited Incentives
Night Allowance: 100/day
On-Payroll | Immediate Joining
Interested candidates can mail me there CV at an****j@pe**************e.in.
Best Regards,
Anshu Jain
9007935***.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Sales & Business DevelopmentRole Category: Retail & B2C SalesRole: TelesalesEmployement Type: Full timeContact Details:
Company: Shaadi.comLocation(s): Mumbai
Keyskills: Outbound Sales Excellent Communication In English Voice Process Bpo Sales International BPO Bpo Calling Communication Skills Bpo Customer Service Sales Pitch Organization Skills Verbal Communication Outbound Calling
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