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Seller Support Executive (Fresher/Experienced) - Walk-in @ Wipro

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 Seller Support Executive (Fresher/Experienced) - Walk-in

Job Description

Role: Seller Support

Location: Hyderabad


Role & Responsibilities:


1. Language Proficiency:
* Fluent in verbal and written English with a neutral accent, suitable for global communication.
Strong grasp of English grammar, sentence structure, and vocabulary to ensure clarity and professionalism across all channels.


2. Channel Flexibility and Adaptability:
* Fully trained and able to seamlessly operate across email, chat, and voice support.
* Ability to switch between channels based on business needs while maintaining quality and tone consistency.


3. Customer Handling Skills:
* Demonstrated active listening, empathy, and customer-first approach.
Skilled in Customer support and Issue resolution and managing sensitive or complex customer scenarios.


4. Communication & Documentation.
* Exceptional written communication skill tailored for email and chat, with proper grammar, tone, and formatting.
* Accurate and timely documentation of customer interactions in support systems.
5. Analytical Thinking & Problem solving
* Ability to understand customer content, identify issues, and provide effective and timely solutions.

Qualification:


  • Graduation mandatory (any domain)
  • Transport Facility
  • Rotational Shift and Rotational week offs
  • Immediate Joiners are preferred

DOCUMENTS TO BE CARRIED:

  • Updated Resume
  • Original Government ID (Adhaar Card/Pan Card)
  • 2 Passport Size Photo
  • Graduation Certificate

NOTE: Only first 150 candidates will be allowed inside the campus.


Regards,

TA Team


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins

Contact Details:

Company: Wipro
Location(s): Hyderabad

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Keyskills:   Communication Skills Email Support Customer Support Chat Support Voice Support Query Resolution Issue Resolution

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₹ 2.25-3.5 Lacs P.A

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