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Open-Source Observability and AIOps platforms Expert @ Orange Business

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 Open-Source Observability and AIOps platforms Expert

Job Description

Key Responsibilities

  • Define and enforce best practices, governance frameworks, and standards for observability and AIOps implementations.
  • Design and Deploy observability solutions using open-source toolsets (Prometheus, Grafana, Loki, Tempo, ELK/OpenSearch, Open Telemetry etc)
  • Build scalable and resilient observability platforms across multi-cluster and multi-cloud environments; establish MELT strategies; optimize storage efficiency and query performance
  • Applying AIOps methodologies and machine learning techniques to observability data for automated event correlation, anomaly detection, root cause analysis, and predictive insights
  • Design and deploy RAG-based architectures to enable contextual incident triaging, intelligent knowledge retrieval, and accelerated root-cause analysis.
  • Integrate Large Language Models (LLMs) with observability platforms to support incident summarization, and AI-driven recommendations.
  • Leverage advanced analytics to detect performance bottlenecks in observability/AIOps platforms and implement proactive optimizations.
  • Drive data governance initiatives in collaboration with cross-functional teams to ensure data quality, privacy, and security.
  • Stay abreast of emerging trends in open-source observability, AIOps, and LLM technologies to drive business-aligned strategies

Mentor and upskill junior team members by developing technical content, documentation, and training materials.

Skills & Qualification

  • 810 years of extensive experience in observability, monitoring, and AIOps solutions across enterprise environments
  • Proven hands-on expertise in implementing open-source observability stacks (OpenTelemetry, Prometheus, Grafana, Loki, ELK/OpenSearch, etc.).
  • Demonstrated experience in AIOps solution design and implementation, including noise reduction, event correlation, anomaly detection, and predictive analytics.
  • Strong proficiency in containerization and orchestration technologies (Kubernetes, Docker) and cloud-native architectures.
  • Experience working with major cloud platforms (AWS, Azure, GCP) for large-scale, distributed observability deployments.
  • Skilled in scripting and automation using Python, Ansible, Bash, and Terraform.
  • In-depth knowledge of APIs, data pipelines, and integration frameworks for telemetry ingestion and processing.
  • Solid understanding of Retrieval-Augmented Generation (RAG) architectures and practical experience integrating Large Language Models (LLMs) into enterprise observability workflows..
  • Excellent analytical, problem-solving, and communication skills, with the ability to collaborate effectively across cross functional teams

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: IT Infrastructure Services - Other
Employement Type: Full time

Contact Details:

Company: Orange Business
Location(s): Mumbai

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Keyskills:   Open Telemetry Prometheus Grafana Cloud Native OpenSearch Elk docke kuber

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Orange Business

Orange Business Services is a global IT and communications services provider, with services in 220 countries. We help companies collaborate more effectively, operate more efficiently and engage better with their customers, connecting their people, sites and machines securely and reliably.