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Manager, Software Development @ IntouchCX

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 Manager, Software Development

Job Description

  • About the Job Were looking for a Manager, Software Development to join our growing product development team
  • This is a great opportunity for a motivated leader to take ownership of project delivery and manage tasks to ensure they are completed on time

As Manager, Software Development, You Will

  • Conduct Business Analysis Content Development
  • Manage Client Relationships Communication
  • Oversee Day-to-Day Activities Reporting
  • Perform Product Maintenance
  • Develop and deliver status reports and maintain accurate and up-to-date Project Control Workbook data
  • Assist in developing and recommending best practices and tools for project execution and management
  • Identify system deficiencies and implement effective solutions to address them
  • Develop and create scripts and tests
  • Work with a team of individuals who provide Production Support and Maintenance, and some small enhancement implementation
  • Maintain and update standard documentation
  • Support users by responding within the designated SLA
  • Limit the number of false positive and false negative results of our automated regression tests
As Manager, Software Development, You Need A bachelors degree in Computer Science, Information Technology, or a closely related field is preferred.Minimum 6 years of experience in a Manager position.At least 4 years of experience leading a development team.Effective communication, Technical Understanding, and Teamwork skills.Excellent problem-solving and analytical skills. Should have experience in the SDLC process.An agile experience is an added advantage.Must know about Open Source Technologies ( NodeJS, ReactJS, JavaScript, HTML, CSS, TypeScript, Java, .NET etc.,) Experience writing relational database queries (MSSQL/MySQL).Experience writing NoSQL queries (MongoDB).Hands-on experience in the preparation of UML diagrams.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Engineering Manager
Employement Type: Full time

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills:   Production support UML Business analysis MySQL Javascript Agile HTML Open source Information technology SDLC

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IntouchCX

About company *IntouchCX Intouchcx is a global customer care and technology company that provides value- driven, future-forward solutions. For over 20 years, we have been the people and technology behind the worlds biggest brands, empowering human potential through our artificial intelligence di...