IT Support - Noida
- Sonata Software
- 3 - 6 years
- Noida, Gurugram
- 3 months ago
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Job Description
Hi,
We are looking for IT Support - Noida Location - Sector 6
IT Support engineer
### 1. **Strategic Planning and Development:**
- **Infrastructure Strategy:** Develop and implement IT infrastructure strategies that align with the overall business objectives. This includes planning for future growth, technological advancements, and changing business needs.
- **Budgeting:** Manage the IT infrastructure budget, ensuring cost-effectiveness and strategic allocation of resources.
- **Vendor Management:** Select, negotiate, and manage relationships with hardware, software, and service vendors.
### 2. **Infrastructure Management:**
- **Network and Server Management:** Oversee the design, deployment, maintenance, and support of an organizations network, servers, and data centers.
- **Cloud Services:** Manage cloud infrastructure (if applicable), ensuring seamless integration with on-premises systems and efficient cloud service management.
- **Storage Management:** Ensure data is stored securely and efficiently, with appropriate backup and disaster recovery solutions in place.
### 3. **Team Leadership and Development:**
- **Team Management:** Lead a team of IT professionals, including system administrators, network engineers, and helpdesk staff.
- **Training and Development:** Foster a culture of continuous learning and improvement within the team, providing opportunities for professional growth.
- **Performance Management:** Set performance standards, conduct evaluations, and ensure the team meets operational goals.
### 4. **Security and Compliance:**
- **Security Management:** Implement and enforce security policies to protect the organizations IT infrastructure from internal and external threats.
- **Compliance:** Ensure that the IT infrastructure complies with relevant legal, regulatory, and industry standards.
- **Incident Management:** Oversee the response to and resolution of infrastructure-related incidents and security breaches.
### 5. **Operational Efficiency:**
- **System Monitoring and Maintenance:** Ensure continuous monitoring of IT systems to proactively identify and resolve issues.
- **Service Management:** Oversee IT service management processes, such as ITIL, to ensure high levels of service availability and reliability.
- **Change Management:** Manage changes to the IT infrastructure, ensuring minimal disruption to business operations.
### 6. **Innovation and Continuous Improvement:**
- **Technology Adoption:** Stay abreast of emerging technologies and assess their potential impact on the organizations infrastructure.
- **Process Improvement:** Identify opportunities to streamline IT processes, reduce costs, and improve service quality.
### 7. **Communication and Collaboration:**
- **Stakeholder Communication:** Act as a liaison between IT and other departments, ensuring that infrastructure projects align with business needs.
- **Cross-Department Collaboration:** Work closely with other departments, such as development, operations, and security, to ensure seamless integration and operation of IT systems.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT Infrastructure ServicesRole: IT Infrastructure Services - OtherEmployement Type: Full timeContact Details:
Company: Sonata SoftwareLocation(s): Noida, Gurugram
Keyskills: Global Support Desktop Support Remote Support IT Support IT Infrastructure Support
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