Job Description
We are seeking a proactive and experienced Programs Project Manager to lead our dynamic Programs Coordination Team and manage the full lifecycle of online programsfrom setup to delivery and post-program support.
The ideal candidate is tech-savvy (especially with WordPress-based tools), excels in cross-functional collaboration, is capable of gap analysis and process improvements, and thrives in a fast-paced, spiritually aligned environment.
This is not a purely technical role. It requires strong coordination, planning, communication, and leadership skills, along with a deep understanding of executional workflows across teams, tools, and timelines.
Key Responsibilities:
Program Execution & Coordination
- Oversee end-to-end delivery of online programs, courses, and live sessions.
- Coordinate with coaches, teachers, US-based team, CRM, and marketing to ensure seamless execution.
- Assign and monitor tasks for Program Coordinators, ensuring timelines and deliverables are consistently met.
Website, Store & Course Platform
- Manage day-to-day operations across WordPress, WooCommerce, LearnDash, and BuddyBoss.
- Ensure timely updates to program pages, course content uploads, call replays, and access settings.
- Handle store-related tasks such as creating/editing products, updating images, and testing coupon codes.
Automation, Communication & CRM
- Set up and manage automations and campaign flows using ActiveCampaign.
- Review, coordinate, and optimize program email communications and member segmentation.
- Manage SurveyMonkey forms, scheduling tools (ScheduleOnce/Calendly), and WhatsApp announcements.
Project Ownership & Process Improvement
- Use project management tools (e.g., Monday.com, Zoho Projects) to plan, assign, and monitor tasks in advance.
- Anticipate shrinkages or bottlenecks, provide detailed progress reports to management, and recommend course corrections.
- Conduct gap assessments and implement streamlined SOPs to increase quality and reduce operational delays.
- Integrate AI tools to improve productivity and workflow automation where applicable.
Team Leadership & Stakeholder Management
- Mentor and guide Program Coordinators to deliver high-quality service and operational support.
- Act as the central point of contact for internal stakeholders (business owners, teachers, tech and support teams).
- Manage post-sales service activities, ensuring smooth member experiences and issue resolution.
Required Skills & Experience:
- 7 to 10 years of experience in program/project management, preferably in EdTech, spiritual, or online learning/event environments.
- Strong working knowledge of WordPress, WooCommerce, LMS (LearnDash), and BuddyBoss.
- Hands-on experience with ActiveCampaign, SurveyMonkey, Google Sheets, ScheduleOnce/Calendly, Monday.com/ClickUp, and Zoho Projects.
- Expertise in gap analysis, SOP development, and leading cross-functional operations.
- Proven ability to manage distributed teams and prioritize under tight timelines.
- Excellent communication, problem-solving, and risk anticipation skills.
- Familiarity with platforms like SoundCloud, Vimeo, and digital media management tools.
Preferred Qualities:
- Strong sense of ownership and urgency a front-runner who takes initiative without waiting for follow-ups.
- AI-curious and process-oriented, constantly seeking smarter, more efficient ways of working.
- Familiarity with spiritual or transformational content (preferred, but not mandatory).
- Self-driven, collaborative, and able to adapt quickly to changing priorities and new challenges.
Preferred a candidate who can join immediately or short notice no more than 10 days.
How to Apply:Interested candidates should apply directly through this post or send their resume to: ar******r@as*****d.com
Job Classification
Industry: Internet (E-Commerce)
Functional Area / Department: Project & Program Management
Role Category: Other Program / Project Management
Role: Project Manager
Employement Type: Full time
Contact Details:
Company: AstroVed
Location(s): Chennai
Keyskills:
ActiveCampaign
Program Coordination
Wordpress
Leadership Management
Senior Stakeholder Management
PMP
buddyboss
Woocommerce
Zoho Projects
Survey Monkey