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Customer Support Executive|| International Chat Process @ 24 7 ai

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 Customer Support Executive|| International Chat Process

Job Description

Position: International Non voice Customer Support

Mode: Work from Office

Shift: Rotational Night Shift (2 rotational week offs)

Salary: starting 2.5 LPA to 3.55LPA

Roles and Responsibilities


Provide exceptional customer support through email, chat, and non-voice processes to resolve customer queries and concerns.


Handle multiple chats simultaneously while maintaining accuracy and efficiency in resolving issues promptly.


Collaborate with internal teams to escalate complex cases or provide additional assistance when needed.


Maintain accurate records of all interactions with customers using our CRM system.


Desired Candidate Profile


0-2 years of experience in a similar role (customer support/chat process).


Strong communication skills for effective written correspondence with customers.


Ability to work in a fast-paced environment handling multiple tasks simultaneously.


Basic computer literacy for navigating software applications related to the role.


Important Notes:

This is a walk-in interview only (no online option).

Please carry your updated resume and a valid ID proof.

Reference: Prince, Reference Code- ARC- 139 & Phone number- 8147672***


We look forward to meeting you in person!

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Contract

Contact Details:

Company: 24 7 ai
Location(s): Bengaluru

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Keyskills:   Blended Process International Process International Chat Process Email Process Chat Process Semi Voice

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₹ 2.5-3.5 Lacs P.A

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24 7 ai

[24]7.ai is redefining how artificial intelligence, human insight, and deep vertical expertise can produce personalized, satisfying customer experiences. Our advanced conversational AI platform predicts consumer intent to create frictionless interactions that strengthen relationships and ...