Nice InContact engineer @ IGT Solutions

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Nice InContact engineer

IGT Solutions
1 - 6 years
Noida, Gurugram
3 months ago
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Job Description

Role : NICE inContact Engineer

Location: Gurugram

Mode: Work from Office 24*7

Education and Essential Experience:

1 + years Must have exp in NICE inContact / CXone solutions, including voice, chat, email, and SMS channels.
Collaborate with architecture teams to design and implement call flows, IVR systems, and backend integrations using API
Good to have Contact Center domain exp
Certifications in contact center management or NICE CXone platforms are advantageous

IGT Solutions provides equal employment opportunities to all individuals based on job related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these groups.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Engineering - Hardware & Networks
Role Category: Telecom
Role: Telecom - Other
Employement Type: Full time

Contact Details:

Company: IGT Solutions
Location(s): Noida, Gurugram

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Keyskills: Telecom CX one Contact Centers Nice InContact Nice Telecommunication Genesys Voice Avaya

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Your name (*)

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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IGT Solutions

IGT Solutions (IGT) is a leading BPM, Technology and Digital Services and Solutions Company committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain.Established in 1998, with 100% focused on the Travel indus...

Nice InContact engineer @ IGT Solutions

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