L1 Technical Support Engineer @ Targetorate Consulting

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L1 Technical Support Engineer

Targetorate Consulting
0 - 2 years
Bengaluru
6 years ago
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Job Description

Job Description:

-Handling technical client based calls,chats and emails.
-Troubleshooting on OS (Operating System)
-Networking, Windows
-Handling hardware issues- only commercial laptop, desktop, notebook, mouse, keyboard etc.
-Transferring calls to concerned department like EMT (Escalation Matrix Team), DOA Team(Dead on arrival) if it is a new products.

Shift Timing :Day Shift+Two way cabs.

Primary Skills: Fluency in English and Hindi communication(Excellent written and verbal)

Secondary Skills: Basic system trouble shooting knowledge

Notice Period: Immediate

Job Classification

Industry: IT-Software, Software Services
Functional Area: IT Hardware, Technical Support, Telecom Engineering,
Role Category: Other
Role: Other
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization, Graduation Not Required
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: Targetorate Consulting LLP
Address: 5th Floor, Shanta Sriram Building, PSR Towers, DLF Cybercity, Indiranagar, Gachibowlli, Hyderabad, Telangana - 500032,India
Location(s): Bengaluru
Website: https://targetorate.com/

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Keyskills: technical support secondary skills primary skills l1 operating systems networking client based calls windows Troubleshooting system troubleshooting e mails

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Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

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Targetorate Consulting

Targetorate Consulting is a leading business consulting firm empowering business growth for clients by expanding their current market base and taking them to newer markets across geographies. Backed by experts from across industries, we understand global and local market perspectives, helping organi...

L1 Technical Support Engineer @ Targetorate Consulting

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