AI Engineer Chatbot/Helpbot
- IndiaMART
- 0 - 2 years
- Noida, Gurugram
- 3 months ago
- Email to a friend
- Report this job
Job Description
AI Engineer Chatbot/Helpbot
Job Description:
Build the Future of Conversational AI at IndiaMART Why Join Us
At IndiaMART, were reimagining how millions of businesses interact with each other and WhatsApp is at the heart of this transformation. We are building AI-first chatbots that dont just answer queries they
understand
, reason
, and help users act
. We re looking for a hands-on AI/ML Engineer who s excited to shape this future. Youll work at the intersection of AI agent frameworks, large language models, and high-impact real-world use cases turning cutting-edge research into real products used at scale.
- Work on AI-first products used by millions of businesses
- Access to latest tools, models, and frameworks in the LLM ecosystem
- Solve real problems at scale with fast iterations and high ownership
- Join a team that blends research, product, and engineering
- Be part of a company with a strong tech backbone and market leadership
Experience Range:
0 - 2 years
Educational Qualifications:
-B.Tech/B.Ein Computers
Job Responsibilities:
- Build intelligent WhatsApp chatbots capable of multi-turn conversations with IndiaMART buyers and sellers.
- Design multi-agent workflows using platforms like LangChain, LangGraph, n8n, CrewAI, or Semantic Kernel.
- Work on LLM-driven automations for real-world buyer-seller interactions from support to commerce.
- Partner with Product, Engineering, and Data teams to design, experiment, and scale solutions that truly help users.
- Continuously improve agent performance using analytics, user feedback, and funnel diagnostics.
- Benchmark and evaluate different LLMs (GPT, Claude, Gemini, open-source models) for cost and performance.
Skills Required:
AI,LLMs,API
Candidate Attributes:
We care less about perfect resumes and more about
curious, driven, and hands-on engineers
who love solving problems using AI. Must-Have:
- Programming experience in Python, Node.js, or Go
- Familiarity with APIs, chatbot frameworks, or LLM APIs (OpenAI, Claude, Gemini, etc.)
- Understanding of conversational AI systems, language models, and prompt engineering
- Data-driven mindset with an eagerness to test, learn, and iterate
Good to Have:
- Experience with AI agent frameworks like LangChain, LangGraph, CrewAI, or AutoGPT
- Experience with WhatsApp Business API, Dialogflow, or messaging platforms
- Familiarity with vector databases, retrieval-augmented generation (RAG), or semantic search
- Experience with workflow automation tools like n8n, Microsoft Copilot Studio, or Voiceflow
- Exposure to BI tools and funnel analysis to improve user journeys
Job Code: KL-AKHY4G3L
Job Classification
Industry: InternetFunctional Area / Department: Engineering - Software & QARole Category: Quality Assurance and TestingRole: Blockchain Quality Assurance EngineerEmployement Type: Full timeContact Details:
Company: IndiaMARTLocation(s): Noida, Gurugram+ View Contact
Keyskills: Product engineering Automation tools Programming Workflow Research microsoft Open source Analytics Python Testing
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IndiaMART
IndiaMART is India?s largest online B2B marketplace, connecting buyers with suppliers. With a 60% market share of the online B2B Classified space in India, the channel focuses on providing a platform to Small & Medium Enterprises (SMEs), Large Enterprises as well as indivi...
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