Technical Supervisor
- AGS Health
- 8 - 12 years
- Chennai
- 4 months ago
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Job Description
Job Description
Division/Department:
Job Title:
IT - Network & Security
Tech Supervisor Network & Security
JOB SUMMARY
The Tech Supervisor Network & Security role performs Network Security duties for the company and
is a critical part of the Network & Security Services Team, reporting to the Manager of Network &
Security Services. In this role the Supervisor will work closely with network engineering and
Information Security to assist with the creation of monitoring policies and be responsible for
monitoring and reporting on a wide range of network security related events. They will also be
required to carry out other Network and Security related activities and projects as specified by the
Manager of Network & Security Services.
KEY RESPONSIBILITES
Monitoring security related events and activities via several systems
Providing first level incident response for incidents reported by the monitored systems.
Maintenance of the configuration of security monitoring systems, i.e. ensuring that asset lists
are correct, developing correlation rules, etc.
Administration of the reporting functions of security monitoring systems, assisting in the
identification and creation of appropriate reports for delivery to management.
Analysis of the security threat landscape
Assists NOC Engineers & technicians providing troubleshooting support of complex issues
Build a high-performance team responsible for monitoring network stability 24 hours a day, 7
days a week, 365 days a year
Routine communication with internal support teams & Work to build strong cross-functional
relationships with other IT Teams.
Develops budgets, timelines, and ensures progress to plan, tracking critical project achievements
Develop reports and trend analysis documentation on bandwidth and network security incidents
Manages a team of Engineers and is responsible for ensure adequate schedule coverage
Oversee Data Center management and tasks
Oversees monitoring of the network for stability and performance in order to maintain 24x7
operations and resolve service impacts as they occur
Ensures trouble tickets are worked effectively and efficiently and that the work with
engineering, field technicians, and telecommunications carriers is effective in resolving service
issues in accordance with established processes and procedures.
Excellent interpersonal skills for interaction with subordinate technicians, vendors, contractors,
customers, and/or functional peers.
Delegates work assignments, sets priorities and time management for staff and train the NOC on
repeatable administration processes
Team handling experience
Job Description
Identify areas for improvement within the NOC environment and recommend and formalize a
plan to implement enhancements.
WORK EXPERIENCE REQUIRED
Eight or more years in the network security or information security field
Experience with Cisco ASA, FortiGate and Palo Alto Firewalls
Experience with Cisco & Aruba switches
Experience with Cisco routers & Meraki APs.
Expert experience working with switches, routers, firewalls, intrusion prevention systems, and
other security devices
High level of experience with a variety of Windows operating systems in a functional capacity,
and the security principles and applications that apply to those systems.
Experience with well-known protocols and services like FTP,HTTP,SSH,SMB,LDAP
Experience with Packet Analysis Tools like Wireshark or NetworkMiner.
Fundamental understanding of the defense-in-depth strategies
Some experience in the technologies listed below.
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Syslog products.
IPSec expertise
Switching & Routing expertise
PKI expertise
Experience with Firewall monitoring tools like SolarWinds or ME Network flow & firewall
analyzer.
Experience with vulnerability assessment review and addressing the same.
Experience managing the NOC team.
Experience of managing the new Network infra setup project.
Experience of managing the change requests management system.
Experience of handling internal and external audits request.
Preferred knowledge of IT Service Management change, incident, and request platform
EDUCATION AND CERTIFICATION REQUIRED
Bachelors Degree in Computer Science, Information Technology, Electronics, or
Telecommunications.
Cisco CCNA, CCNP Security or PaloAlto PCNSE, PCNSA.
CEH: Certified Ethical Hacker or CompTIA+ Security+
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT & Information Security - OtherRole: IT & Information Security - OtherEmployement Type: Full timeContact Details:
Company: AGS HealthLocation(s): Chennai
Keyskills: Network Security Management NOC Fortigate Firewall ITIL Framework Palo Alto Firewall Router Cisco Firewall Vulnerability Assessment CCNA Aruba Wireless Switching
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