Data Engineer I
- G2 Com
- 5 - 10 years
- Bengaluru
- 3 months ago
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Job Description
- Leads onboarding and offboarding processes for new hires and terms in coordination with the ES and TA teams, ensuring efficiency, security, and consistency.
- Serves as the final escalation point for complex software, hardware, and configuration issues while coordinating with vendors on advanced troubleshooting and repair.
- Provides and oversees A/V support for conference rooms and company events, ensuring high availability and reliability.
- Takes a lead role in migrations, upgrade projects, and the deployment of new technologies.
- Oversees license compliance and hardware inventory strategy, ensuring accurate tracking and reporting for IT assets.
- Acts as a senior point of contact for G2 employee technology requests, complex HW/SW troubleshooting, and critical issue resolution.
- Administers and improves the company s mobile device management platform, ensuring compliance with operating and security standards.
- Designs and executes moves, adds, and changes activities for user requests, access management, and device lifecycle management.
- Develops automation workflows to enhance IT operational efficiency, reduce manual workload, and improve security posture across the SaaS portfolio.
- Collaborates with the Information Security team to implement and enforce best practices across the IT environment.
- Mentors and trains junior IT staff
- 5 years of help desk experience supporting a macOS and iOS environment
- Expertise with all of the following SAAS solutions; Bettercloud, G Suite, JAMF, Kandji, Office 365, Okta, and Zoom.
- Excellent interpersonal skills; strong written and verbal communication skills
- Ability to think on your feet, multi-task, prioritize, and work under pressure
- Can effectively communicate complex issues to both technical and non-technical individuals
- Ability to be self-governing when needed
- Technical certifications (ex. A+, Network+) - Preferred not required
- Working knowledge of networking, LAN/WAN and WLAN
Job Classification
Industry: InternetFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Data EngineerEmployement Type: Full timeContact Details:
Company: G2 ComLocation(s): Bengaluru
Keyskills: Automation WAN Access management Information security Workflow Troubleshooting Adobe Mac Os Salesforce Recruitment
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