Bpo Openings - Ar Caller - Voice Process (night Shift) Chennai
- AGS Health
- 0 years
- Chennai
- 3 months ago
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Job Description
Dear Candidates,
Greetings from AGS Health!
Job Title: Trainee Process Associate AR Caller
Process: International Voice Process
Roles & Responsibilities:
- To address outstanding or assigned AR through analysis and phone calls by using available resources.
- Utilization of all possible tools and applications available to take into account the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer, or adjustment.
- To report trends/patterns in denials, claim submission errors, credentialing issues, and billing-related roadblocks to the immediate reporting manager.
- To meet the established SLAs (service level agreements) for production and quality
- To update the outcome of the calls or analysis clearly and coherently in the billing system.
- To utilize the P & Ps (policies and procedures) established for the process, and also stay updated with changes made to the P & Ps
- To improve the performance based on the feedback provided by the reporting manager/quality audit team.
Qualification: Graduate fresher- BBA., BA., B.Com., BCA, B.Sc (Physics, Chemistry, CS, Maths), Passed out year - 2020 - 2025
Please Note: Diploma, B.E./B.Tech/ME/ M.Tech are not eligible to apply
Interview Process- Only direct walk-in interview
Time and venue:
Monday - Friday
10 AM - 12 PM
Contact - Vaishnavi (9150092***)
Prince Infocity II, 1st Floor, R.S.No:283/3, 283/4, Door No:141 Kottivakkam Village, Rajiv Gandhi Salai, Kandanchavadi, Chennai, Tamil Nadu 600096
Rounds of Interview:
1. HR Interview
2. Online Assessment - Grammar & Aptitude
3. Versant Test - Language Assessment
4. Operational/Technical Interview
Shift Timing: 05:30 PM to 2:30 AM or 7:00 PM to 4:00 AM Night Shift (US Shift). Should be flexible for both shifts.
Transport: Two-way transport is available based on boundary limits.or 7:00 PM to 4:00 AM Night Shift (US Shift). Should be flexible for both shifts
Location: Chennai - Ambattur (should be flexible to work in any facility)
Job Type: Full-time, Regular / Permanent
Benefits:
- Saturday Sunday fixed Week Offs.
- PF ESI Gratuity
- Health insurance.
- Performance bonus
- Competitive remuneration
- Free cab transport
Required Skills:
- Good Verbal and Written Communication skills
- Should be comfortable working with Night shifts.
- Sound analytical skills
- Logical thinking
Interested candidates can WhatsApp their updated resume to 9150092***
Thanks & Regards,
Vaishanavi - HR
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Customer Onboarding - Voice / BlendedEmployement Type: Walk-insContact Details:
Company: AGS HealthLocation(s): Chennai
Keyskills: Spoken English Communication Skills Fluent English Business English Fluent English Literature Grammar English Language
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