SAP S4 - Aftersales Logistics Process Engineer @ Mercedes Benz

Key Responsibilities:

• Design and implement improvements in aftersales logistics processes, including spare parts management, reverse logistics, repairs, and returns.
• Optimize lead times, reduce inventory costs, and enhance delivery accuracy for aftersales products and services.
• Analyze existing workflows to identify inefficiencies and drive continuous improvement initiatives.
• Collaborate with IT teams to design and implement logistics process changes in SAP S4/HANA and Oracle systems.
• Support the deployment and optimization of ERP and WMS platforms to enable real-time inventory and parts tracking.
• Integrate technologies such as AI and IoT to automate and enhance logistics processes.
• Use data analytics tools to track KPIs such as delivery times, returns, inventory turnover, and customer satisfaction.
• Prepare and present reports on logistics process performance with actionable recommendations.
• Identify patterns in returns and repairs to improve product quality and logistics operations.
• Design and optimize end-to-end warehouse processes, ensuring efficient management of spare parts and returned products.
• Ensure compliance with global logistics standards and best practices across the supply chain network.

Required Skills and Experience:

• 5+ years of experience in logistics or supply chain roles, preferably within the automotive sector.
• Proven experience in aftersales operations, spare parts distribution, and warehouse management.
• In-depth knowledge of logistics operations, inventory management, and distribution networks.
• Strong understanding of SAP S4/HANA, Oracle ERP, and WMS tools.
• Proficiency in data analysis and logistics KPIs monitoring using analytical tools.
• Demonstrated problem-solving ability and experience in logistics process optimization.
• Exposure to integrating advanced technologies like AI or IoT in supply chain environments.
• Excellent communication and collaboration skills across cross-functional and international teams.
• Strong project management capabilities to lead and deliver process improvement initiatives.