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IT Support Engineer @ MoEngage

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 IT Support Engineer

Job Description

  • Provide day-to-day on-site and remote support to employees via walk-ups, tickets, and chat.
  • Provide hardware/software support, troubleshooting, and break-fixes on Macs and PCs
  • Provide support for common ITOps services like MDM (JAMF), AntiVirus (Sophos), G-Suite, Slack, Okta, System Vulnerability Management etc
  • Record, track and maintain IT asset inventory in the asset management system.
  • Participate in Asset Management audits and remediation efforts.
  • Purchase and acquisition of laptops, peripherals, and other electronics for office personnel.
  • Install and configure software and hardware.
  • Operate with a security-first mentality
  • Collaborate with the Operations team on key IT projects and initiative

Job Classification

Industry: Advertising & Marketing
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: MoEngage
Location(s): Bengaluru

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Keyskills:   Networking VPN Antivirus Asset management Troubleshooting Customer engagement cisco Remote support Analytics Private equity

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MoEngage

MoEngage Inc.