Cloud Services Engineer @ Accenture

Job Description

 About The Role  

Project Role :Cloud Services Engineer
Project Role Description :Act as liaison between the client and Accenture operations teams for support and escalations. Communicate service delivery health to all stakeholders and explain any performance issues or risks. Ensure Cloud orchestration and automation capability is operating based on target SLAs with minimal downtime. Hold performance meetings to share performance and consumption data and trends.
Must have skills :Backup and Recovery Systems

Good to have skills :NA
Minimum 2 year(s) of experience is required

Educational Qualification :15 years full time educationSummary:As a Cloud Services Engineer, you will serve as a vital link between clients and Accenture's operations teams, facilitating support and managing escalations. Your typical day will involve communicating the health of service delivery to stakeholders, addressing performance issues, and ensuring that cloud orchestration and automation capabilities function effectively, all while striving to maintain minimal downtime. You will also conduct performance meetings to share insights on performance and consumption trends, ensuring that all parties are informed and aligned on service expectations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate communication between clients and internal teams to ensure seamless service delivery.- Analyze performance metrics and prepare reports for stakeholders to highlight service health. Professional & Technical Skills:

- Must To Have Skills:

Proficiency in Backup and Recovery Systems.- Good To Have Skills:

Experience with cloud service management tools.- Strong understanding of disaster recovery planning and execution.- Familiarity with automation tools for cloud orchestration.- Knowledge of service level agreements and performance metrics. Additional Information:- The candidate should have minimum 2 years of experience in Backup and Recovery Systems.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: Cloud System Administration
Employement Type: Full time

Contact Details:

Company: Accenture
Location(s): Kolkata

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Keyskills:   cloud services disaster recovery planning disaster recovery recovery cloud management kubernetes project management cloud security program management microsoft azure docker amazon ec2 gcp devops paas linux iaas agile aws cloud computing itil