In this role, you will: Having knowledge of domains like procurement, TPRM, GRC are preferred.
Good in stakeholder management and worked with Various clients across the globe.
He/She has experience on ITSM, ITOM- Event Management and Integrations, SWD, CMDB, JavaScript, Smart Cloud Control Desk (Maximo), IBM Tivoli Netcool and TBSM.
Create and implement Business rules, UI Actions, UI Policies, and Client Scripts for various applications in ServiceNow.
Develop strategies for identifying issues and gaps for various modules in ITSM and ITOM areas.
Experience in creating custom Applications and modules in ServiceNow as per the requirements.
Expertise s on UI builder, Export set s, Java Scripting, Integration Hub and Service portals.
Specialized experience in activities related to Configuration like Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts, Actions, and Approval Processes.
Develop KPIs and provide ITSM performance metrics reports using the ServiceNow Performance Analytics Module. Expertise in the design and development of custom applications in ServiceNow and utilizing its potential in PaaS (Platform-as-a-Service).
Stay up to date with ServiceNow best practices, new features and industry trends.
Worked on ServiceNow environment upgrades.
Requirements
He/She has 3+ years of experience on Service Now & BPM tools development.
Having knowledge of domains like procurement, TPRM, GRC are preferred.
Good in stakeholder management and worked with Various clients across the globe.
He/She has experience on ITSM, ITOM- Event Management and Integrations, SWD, CMDB, JavaScript, Smart Cloud Control Desk (Maximo), IBM Tivoli Netcool and TBSM.
Should have minimum completed these certifications: ServiceNow Certified System Administrator and ServiceNow Certification Application Developer.
Should have expertise on Environment upgrades.
Should have extensive experience on ServiceNow development, integrations and architecture as well as strong understanding of IT service management best practices.
Experienced in System activities which include System Upgrades, Configuring Mid Servers Troubleshooting Mid servers, and verifying skipped logs during upgrades.
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Job Classification
Industry: Consumer Electronics & AppliancesFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Software Development - OtherEmployement Type: Full time