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Customer Service Associate @ WNS Holdings

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 Customer Service Associate

Job Description

Great opportunity for Graduate Freshers!!


Customer Service Executive Kickstart Your Career! For an International Airlines at WNS Global Services!! Interested Candidates can directly walk in for an interview at WNS, Gate no. 4, Plant 11, Godrej & Boyce Compound, Vikhroli West, Mumbai from 25th Sept Thursday to 26th Sept Friday 12-3pm.


Role: Customer Support Representative (Email Process)

Location: Vikhroli West Mumbai (Work from Office)

Shift: Rotational shifts including night shifts

Week off: 1 rotational week off

Pick up & Drop facilities provided


Key Responsibilities:

Draft professional emails to resolve customer queries and complaints.

Deliver exceptional customer service while handling sensitive issues.

Ensure prompt and accurate resolution of customer concerns in line with airlines service standards.


Required Skills:

  • Any graduate fresher (Except BSCIT or any other IT background)
  • Excellent written and verbal English communication skills.
  • Freshers or experienced candidates of 3yrs in customer service & strong email drafting and comprehension abilities.
  • Customer-centric approach with problem-solving mindset.

HR- Chinmayi Pawaskar

M : 7004339***

Email: ch**************r@***.com

Please mention chinmayi on your CV as reference.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers

Contact Details:

Company: WNS Holdings
Location(s): Mumbai

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Keyskills:   Good English Communication Graduate fresher

 Fraud Alert to job seekers!

₹ Not Disclosed

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WNS Holdings

WNS (Holdings) Limited (NYSE: WNS) is a leading global Business Process Management (BPM) company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Healthcare, Insurance...