Senior Consultant
- EY
- 3 - 8 years
- Kolkata
- 3 months ago
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Job Description
As part of our EY GDS-ServiceNow team, you will work to solve client problems using ServiceNow platform. You will get an opportunity to work with high quality team. You will get an opportunity to build innovating product which solves clients problem.
The opportunity
Were looking for Senior with expertise in ServiceNow Implementation to join the EYD GDS ServiceNow. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth.
Experience: 4-10yrs
Role: Senior consultant
Location: Bangalore/ Chennai/Cochin/Kolkata/Hyderabad/Trivandrum/Coimbatore/Pune/Noida
Your key responsibilities
Performs Configuration/Customization of the ServiceNow system, including creation workflows
- Builds service request fulfilment workflow from customer requirements including requests, request items and tasks using workflows, UI actions, client scripts, business rules, etc
- Uses scripting tools and Service Now functionality to automate rote tasks
- Performs integrations and process automation using Orchestration, Web Services, Soap calls, etc.
- Gathers specifications from the business departments and delivers a product/release that meets the needs presented. Interprets business and functional requirements and develops technical specifications documentation
- Load, manipulate and maintain data between Service-now and other systems as needed
- Work with business liaison to generate dashboards, home pages, performance analytics data collectors and reports as needed
- Must analyse and fully understand user stories and internal procedures in order to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow releases
- Performs system and integration testing with sample and live data
Skills and attributes for success
Authentication protocols such as Active Directory / LDAP or SiteMinder federation /Azure
- Disciplined Agile Delivery software release build/deploy processes
- Integrating with internal and external applications and systems
- JavaScript, HTML, Angular JS and good web design practices
- Service Portal implementation experience
- Implementation experience on any of the following applications like HRSD, GRC, SecOps,IRM, CSM, PPM, APM, ITSM, ITOM, Service Portal.
- Implementation experience on Performance Analytics.
- Knowledge of digital technologies like Machine learning, AI, IOT, Blockchain
To qualify for the role, you must have
College degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences
- Approximately 4 to 6 years of experience in a development role. Able to exhibit a progression of increasingly complex job responsibilities during the period
- ServiceNow CSA certification plus any CIS is mandatory
- ITIL foundations certification a plus
Ideally, youll also have
Experience on SDLC or TFS or JIRA or equivalent tool to maintain stories.
- Knowledge about ServiceNows latest versions features.
What we look for
A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment
- An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide.
- Opportunities to work with EY ServiceNow practices globally with leading businesses across a range of industries
Job Classification
Industry: Management ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Software Development - OtherEmployement Type: Full timeContact Details:
Company: EYLocation(s): Kolkata
Keyskills: Servicenow servicenow developer ITSM CMDB Servicenow Development Itom
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