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Trainee Test Engineer @ QualityKiosk

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 Trainee Test Engineer

Job Description

  • Application Monitoring:
  • It involves monitoring the performance and availability of web and mobile applications and report if any issues observed directly route to relevant stakeholders (Internal and External).
  • Sanity Check:
  • This involves supporting applications for all domains like Banking, Insurance, Mutual Funds, Ecommerce, Depositories, Trading and Securities.
  • Effective Communication:
  • Proactive and prompt communication with clients to resolve their queries quickly and accurately.
  • Escalation Process:
  • Highlight the challenges faced in monitoring their respective applications to the immediate next level and working towards its closure.
  • Working Effectively timely alert:
  • All the failures captured by automation should be analysed and raised to respective stake holders in timely manner.
  • Task Management:
  • Job demands efficient task management with good Analytical, Logical Reasoning Skills with Smart and quick thinking.
Key Performance Measures and KPIs:
  1. Defects Handling
  2. Average Handling Time
    1. Timely Escalation to the client
    2. No Client Complaints and Internal defects
    3. Accuracy and Completeness
    4. Effective Communication with internal and external stake holders

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Internship

Contact Details:

Company: QualityKiosk
Location(s): Mumbai

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Keyskills:   c team management management skills software testing automation testing presentation skills manual testing convincing power problem solving excel strategic thinking selenium negotiation leadership skills leadership communication skills

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₹ Unpaid

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QualityKiosk

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