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Cluster Fleet Manager - Flipkart Minutes - Hyderabad

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 Cluster Fleet Manager - Flipkart Minutes - Hyderabad

Job Description

Key Responsibilities:


  • Own the last mile service metrics for the assigned cluster of stores and drive operational

efficiencies

  • Ensure the fleet of delivery executives across areas are disciplined, and resolve

disputes/strikes that may arise in these areas, warranting an efficient and healthy work

environment.

  • Perform demand vs supply forecasting periodically and ensure the store has the optimal

mix of fleets

  • Collaborate with the in-store team in the design and rollout of a pay-out structure that

motivates and rewards the desired behaviors and performance of delivery executives

  • Drive training sessions for delivery partners on company policies, safety protocols, and

customer interaction best practices.

  • Monitor fleet performance through regular evaluations and provide actionable feedback.
  • Address grievances in a timely fashion and provide coaching to improve individual

performance..


Job Classification

Industry: Courier / Logistics
Functional Area / Department: Procurement & Supply Chain
Role Category: SCM & Logistics
Role: Fleet / Transport Manager
Employement Type: Full time

Contact Details:

Company: Flipkart
Location(s): Hyderabad

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Keyskills:   Quick Commerce Last Mile Delivery Last Mile Customer Service Delivery Supply Chain Operations Delivery Management

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Flipkart

RentoMojo was founded by IIT-M alums and serial entrepreneurs who worked out of almost every major city in India in the last five years. Frustrated with the hassles of relocating from one place to the other, and tired of finding that perfect cluster of home essentials that suited their lifestyle. Re...