Customer Care Executive| Sr. Customer Executive. @ Sutherland

Job Description

Job description

Hiring for International Voice Process Customer Support.We are seeking a dynamic and customer-focused individuals to join our team as a Customer Support Associate for our International Blended Process. This role involves handling customer interactions through voice and non-voice channels, including calls, emails, and chats, providing excellent service and resolving queries efficiently.

Key Responsibilities-

• Provide voice-based support to international customers.
• Handle and resolve customer queries effectively and efficiently.
• Comfortable working in 24/7 rotational shifts including night shifts.
• Adhere to process requirements and achieve performance targets.
• Excellent English communication skills (verbal and written).

Salary Range: 18,000 (Fresher) | 30,000 per month (based on experience , performance & education )

Shift: 24x7 rotational with 2 rotational offs per weekEducation HSC / Grad Fresher or

Experience will do.

Benefits-Lucrative performance-based incentivesMedical Insurance coverageCab facility provided for convenient travelTravel Allowance includedWork-life balance with 2 rotational weekly offs

Address: - Sutherland Global Services, 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC, Kalwa Industrial Estate, Thane- Belapur Road, Airoli, Navi Mumbai, Maharashtra, 400708.

Walk-in timing 3.00 PM to 6.00 PM from 7th July to 12th July.

Please note carry your resume and Mention HR Roshani Kala at the Top of the resume.
Share your resume on - Ro********************a@su*************l.com | 9892539***.
Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TA*******k@Su*************l.com

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   Fluent English Collections Process Inbound Voice Process Customer Service Outbound Process English Language