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Servicenow Architect - Itom & Itam @ Jade Global

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 Servicenow Architect - Itom & Itam

Job Description

Role & responsibilities

Job Description

  • Job Description: The ITOM/ ITAM Architect designs the enterprise-wide strategy for CMDB, ITOM, and IT Asset Management on the ServiceNow platform. You will create a cohesive architecture that unifies asset data from disparate sources and embeds asset management processes into the fabric of IT Service Management operations..
  • Roles & Responsibilities:
    • Design the comprehensive solution architecture for the entire ITAM suite (HAM Pro, SAM Pro, Contract Management).
    • Design the comprehensive solution architecture for the most common ITOM modules (CMDB, Discovery, Svc Mapping, Event Management)
    • Define the data governance model for asset information, ensuring data quality and integrity.
    • Define strategic solutions to incorporate CMDB & ITOM information into ITSM Operations to automate & optimize ITSM processes.
    • Architect the integration strategy with all relevant systems, including End- Point management, Security, IAM, and discovery tools.
    • Develop a strategic roadmap for expanding CMDB & ITAM capabilities to include all facets of Asset Management, Cloud, and Infrastructure
    • Ensure the ITOM & ITAM architecture supports financial reporting, compliance audits, and cost optimization initiatives.
    • Advise concerned stakeholders on best practices for asset management, configuration management, and the business value of the ServiceNow platform.
    • Experience: A minimum of 8 years of hands-on experience with the ServiceNow platform.
    • Certifications:
      • ServiceNow Certified System Administrator (CSA) - Required.
      • Certified Implementation Specialist (CIS) in at least one of the core module areas (e.g., ITSM, ITOM, CMDB, ITAM, CSM, SecOps) - Required.
      • Certified Application Developer (CAD) - Highly Preferred.
    • Technical Skills: Deep expertise in JavaScript, Glide APIs, REST/SOAP integrations, Flow Designer, and other ServiceNow Core Components.
    • Methodology: Proven experience working in Agile/Scrum development environments.
    • Soft Skills: Excellent communication, problem-solving, leadership, and stakeholder management skills.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Technical Architect
Employement Type: Full time

Contact Details:

Company: Jade Global
Location(s): Pune

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Keyskills:   ServiceNow Architect - ITOM & ITAM ServiceNow Architect Itam Itom

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Jade Global

Jade Global is a premier Advisory, Integration, Testing, Cloud & Consulting Services, Business Solutions and IT Outsourcing company that services clients across multiple technology platforms. It is headquartered in San Jose, California with office in Irvine, US; Berkshire, UK and Pune, Hyderabad...