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Opportunity for International Voice Process @ Capgemini Technology

Home > Customer Service (International)

 Opportunity for International Voice Process

Job Description

    We are currently looking for candidates for an International Voice Process position with the following criteria:

    Experience:
    Minimum 1 year in international voice process

    Education:
    Graduate

    Communication Skills:
    Excellent verbal and written communication skills are essential to effectively interact with international clients and team members.

    Location:
    Kolkata and Noida

    Key Responsibilities:

    Handle inbound and outbound calls to customers based in international locations
    Provide excellent customer service by addressing queries, resolving issues, and offering appropriate solutions
    Maintain professionalism and empathy while communicating with customers from diverse cultural backgrounds
    Ensure adherence to company policies and international compliance standards
    Document customer interactions accurately and update records in the system


    If you meet the above criteria and are interested in this opportunity, please apply.

    Looking forward to hearing from you.

    Best regards,
    HR Team
    Capgemini

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: Opportunity for International Voice Process

Contact Details:

Company: Capgemini Technology
Location(s): Kolkata

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Keyskills:   service customer international bpo international voice process international

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₹ 1 to 6 Yr

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Capgemini Technology

Capgemini Technology Services India Limited Capgemini in India is over 85,000 people strong across nine cities (Mumbai, Bangalore, Gurgaon, Noida, Gandhinagar, Hyderabad, Pune, Kolkata and Chennai - Trichy and Salem). A pioneer in the IT industry, Capgemini has over 45 years of global expertise ...