Lead Site Reliability Engineer
- Opentext
- 7 - 9 years
- Bengaluru
- 4 months ago
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Job Description
YOUR IMPACT :- Collaborate with teams from Product Development, Professional Services and Customer Support teams to Deploy Services / Applications.
- Be an expert on migration of Applications/Services, and Disaster Recovery Planning & execution.
- Work on Post Implementation Review process for bugs, fixes, and issues encountered in active production instances.
- Actively support production incidents, problems, and on root cause analysis.
- Provide feedback with Engineering and Product management teams to make services stable and resilient.
- Develop/enhance OpenText Automated Deployment strategy
- Knowledge on integration points of hosted Applications and related implementation expert for CloudOps
- Work with 3rd party vendors and their support organizations for any impact to OT hosted solutions
- Ability to prioritize work to ensure timely project deliveries.
- Available to work on weekends to scheduled maintenance activities and Deployments.
- On rotation monthly 24x7 oncall support
- Bachelors degree in Computer Sciences or related
- Minimum 7 to 9 years of experience in Cloud Applications and Platforms.
- Primary Skills: DevOps, AWS, GCP, Terraform, Kubernetes, CI/CD, exp in Java env, Automation Ansible/Chef/Puppet. etc., On-call support.
- Hands on experience in Cloud computing (AWS, Google, Azure)
- Install, upgrade and managing the platform clouds such as Cloud Foundry and Kubernetes.
- Platform architecture and design
- Proactive monitoring, tuning, periodic maintenance and capacity planning
- Able to automate tasks with Python, Go or Shell-script.
- Devops skills like Terraform, concourse, Gitlab
- Maintaining the platform with High availability
- Terraform an IAAC to create Kubernetes clusters in GKE
- Comfortable with technology stack (Python, Terraform, Ansible, Groovy, Shell).
- Familiar with Container based Application Deployments and DevOps tools.
- Experience in Dockers and Kubernetes based deployments.
- Review product design documents to ensure compliance with architecture standards
- Proficiency in writing scripts (bash, ksh, perl, Powershell , Expect, AWK, Python is a plus)
- developing and maintaining detailed documentation of work
- Excellent communication and people skills
- Strong analytical and problem-solving techniques
- Experience on monitoring tools such as APM, SiteScope, OBM,etc.
- Understanding of ITIL processes
- Familiarity with Load Balancers, SMTP, DNS Services, Networking protocols.
- Familiarity with databases (Oracle and/or Sybase databases or basic SQL concepts).
- Comfortable with technology stack (Python + JavaScript/TypeScript, React).
- Understanding security and network protocols, such as SFTP, VPN, HTTPS, and SSH.
- Strong analytical and problem-solving skills.
- Capacity to set priorities and deliver solutions in time.
- Working on a multi-layer enterprise application.
- Ability to analyze and debug complex systems.
- Excellent customer-facing communication skills. Customer Service.
- A fast self-learner, and ability to adapt to a changing application/platform.
Job Classification
Industry: Software ProductFunctional Area / Department: Engineering - Software & QARole Category: DevOpsRole: Site Reliability EngineerEmployement Type: Full timeContact Details:
Company: OpentextLocation(s): Bengaluru
Keyskills: continuous integration ci/cd devops terraform aws kubernetes python microsoft azure disaster recovery planning script writing javascript docker ansible sql puppet java groovy gcp cloud applications powershell bash shell scripting gitlab perl
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Open Textâ„¢ is the world's largest independent provider of Enterprise Content Management software. The Company's solutions manage information for all types of business, compliance and industry requirements in the world's largest companies, government agencies and professional service firms. Ope...
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