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Customer Support Representative (Work from office) @ Teleperformance (TP)

Home > Voice / Blended

 Customer Support Representative (Work from office)

Job Description

Roles and Responsibilities


Language Interpreter - (Work from Home)

  • * Provide exceptional customer support to clients through phone, email, or chat.
  • * Handle customer inquiries, resolve issues, and escalate complex problems to senior team members when necessary.
  • * Maintain accurate records of customer interactions using CRM software.
  • * Collaborate with internal teams to resolve technical issues and improve overall customer satisfaction.

Desired Candidate Profile

  • * 0-5 years of experience in a similar role (customer support or voice process).
  • * Excellent communication skills in English, Bengali, Nepali, French (language interpreter required for French-speaking customers).
  • * Ability to work in a fast-paced environment with multiple priorities and deadlines.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Teleperformance (TP)
Location(s): Mumbai

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Keyskills:   Communication Skills Customer Support English Bengali French Nepali Voice Process language interpreter

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₹ 1-5.5 Lacs P.A

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Teleperformance (TP)

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