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Branch Operations Manager-Branch Banking-Branch Banking @ Kotak Life Insurance

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 Branch Operations Manager-Branch Banking-Branch Banking

Job Description

 About The Role   Job Name Branch Operations Manager Grade M3 (Manager) JOB Role: 
  • Responsible for management of day-to-day operations of the branch.
  • Ensuring strict adherence to prescribed processes, audit and regulatory requirements.
  • Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request.
  • Branch Lobby and customer Queue management.
  • Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit.
  • Customer complains management and ensuring resolution of all complaints within TAT.
  • Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC

    •  Job Requirement: 
  • MBA/Graduate
  • Minimum work exp. 3 years
  • Thorough overall understanding of banking
  • Customer service orientation
  • Ability to manage and motivate front office staff.

    • Job Classification

    Industry: IT Services & Consulting
    Functional Area / Department: BFSI, Investments & Trading
    Role Category: Banking Operations
    Role: Branch Operations Manager
    Employement Type: Full time

    Contact Details:

    Company: Kotak Life Insurance
    Location(s): Pune

    + View Contact

    Keyskills:   aml operations management customer service authorization branch operations cash management sap security branch banking operations branch management retail liabilities kyc relationship management sap bi security sap grc grc sap hana branch banking

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    ₹ Not Disclosed

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    Kotak Life Insurance

    Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse o...

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