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Customer Service Representative @ Epivsolotion

Home > Customer Service (International)

 Customer Service Representative

Job Description

    We are looking for candidates to join our international voice process team in the healthcare domain. You will handle calls from U.S.-based patients, insurance holders, or healthcare providers, assisting them with queries related to medical services, appointments, insurance, or billing

    Handle inbound and outbound calls for healthcare-related queries

    Provide accurate information and ensure good customer experience

    Update call details in the system

    Follow company guidelines and maintain patient data confidentiality

    Excellent English Communication

    Willing to work in night shifts (U.S. time zone)

    Basic computer knowledge

    High school pass or graduate

    Freshers or experienced in international voice process can apply

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: Customer Service Representative

Contact Details:

Company: Epiv Solution
Location(s): Pune

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Keyskills:   customer support international call center customer care customer relationship customer service

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₹ 0 to 2 Yr

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Epivsolotion

We have international voice process team in the healthcare domain. We provide virtual tele service to U.S.-based patients, insurance holders, or healthcare providers, assisting them with queries related to medical services, appointments, insurance, or billing.