Medical Information (Apprentice)
- Apcer Life Sciences
- 0 years
- Noida, Gurugram
- 3 months ago
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Job Description
Role & responsibilities:
- Responds to inquiries and complaints received from physicians, pharmacies, consumers and sales representatives; investigates / documents the questions & answers on the appropriate forms/database.
- Supports Medical Information Department in updating and creating standard response letters and FAQs to ensure current and accurate information is being disseminated.
- Assumes responsibility to collect details of adverse events received by any medium (telephone, fax, email) and perform initial assessment according to local procedures and in accordance with drug safety procedures.
- Maintains and updates product information and other related documents in APCER or client[1]specific database.
- Performs thorough medical literature searches in various databases (e.g. OVID, PubMed, EMBASE).
- Contacts internal resources or clients to solicit information required for high level detail in order to pro-vide accurate answers to product-related inquiries.
- Supports the creation and review of SOPs and other procedural documents.
- Prepares and Reviews Weekly/Monthly Reconciliation Reports.
- Compliance to project guidelines.
- Execution of Company Standard Operating Procedures.
- Maintain awareness of changes to/new regulations affecting MI activities.
- To carry out necessary administrative duties required for the job.
- Other duties as assigned by management Builds and maintains good relationships across functional units and company affiliates.
Note: This is Medical Information Contact Centre role.
Preferred candidate profile
Job Classification
Industry: Pharmaceutical & Life SciencesFunctional Area / Department: Healthcare & Life SciencesRole Category: Healthcare & Life Sciences - OtherRole: Healthcare & Life Sciences - OtherEmployement Type: Full timeContact Details:
Company: Apcer Life SciencesLocation(s): Noida, Gurugram
Keyskills: Good English Communication Excellent Communication In English Voice Process Entry Level Interpersonal Skills
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