Product Support Advisor
- IQVIA
- 4 - 7 years
- Bengaluru
- 3 months ago
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Job Description
Project Role: Product Support Tech Advisor
Experience: 4-7 Years
Job Location: Bangalore
Skills: SQL Server, Hadoop, Spark, Scala
Shift: US/UK Shifts
Job Description Summary
ROLE AND RESPONSIBILITIES
Perform data analysis and troubleshooting on open incident / issue
Explore the data and understand if any discrepancy is found
Document, communicate and analyze data discrepancy.
Knowledge of operational processes (e.g. ITIL)
Identify any issue on programming code and provide the technical solution/workaround.
Effectively articulate findings or results, data trends and able to come up conclusions.
Create SQL database queries to verify published data requests, retrieve specific data sets and results as needed for validation purposes.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
Bachelors Degree in Computer Science/Information Technology/Engineering or equivalent.
At least a minimum of 3+ years of work experience in related field is required.
Demonstrates strong problem solving and business analytical skills.
Demonstrates strong understanding of complex concepts and processes.
Has initiative to learn and is self-motivated to attend to client needs and resolve concerns with minimal supervision.
Ability to communicate effectively with various levels of the organization.
Strong organizational and time management skills are required.
Proficiency in MS Office applications especially in Excel (perform data quality analysis) is essential.
Good team player
Healthcare knowledge would be a plus.
PREFERRED SKILLS
- SQL programming (Intermediate to advanced): how to write SQL queries must have
- Hadoop Technology Stack
- Spark (Scala based) reading and understand the code must have
- Cloudera and Databricks experience Nice to have
- HIVE Must have
- Impala Must have
Job Classification
Industry: Medical Services / HospitalFunctional Area / Department: IT & Information SecurityRole Category: IT SupportRole: IT Support - OtherEmployement Type: Full timeContact Details:
Company: IQVIALocation(s): Bengaluru
Keyskills: SQL Server SCALA Hadoop Spark
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IQVIA
IQVIA Biotech provides clinical development services to the pharmaceutical, biotech, and medical device industries. They specialize in supporting smaller biotech firms by offering expertise in clinical trials, regulatory compliance, and drug development.
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